Thursday, July 18, 2019

The Best Senior Living in Rio Rancho Starts with a Compassionate Team

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If you have started the search for the best senior housing Rio Rancho NM has to offer, you may have already discovered that senior living communities are not all the same.  At MorningStar of Rio Rancho, we feel that while we offer all of the luxury amenities, care services and wellness programs our residents need, the thing that sets us apart is our loving, professional team.

In order for us to deliver the Service Excellence our MorningStar brand demands, it requires a staff that has one thing in common – a big heart.  Our hiring process starts by looking for individuals with virtues that include kindness, character and selflessness. We look for people who have a felt calling to serve, and feel like we do, that seniors are heroes and deserve to be treated with respect and dignity.

Upon hiring, each team member takes our Radiance training, which is much more than a customer service program but rather an attitude.  We use it to guide the way we deliver service - with depth of purpose and sincerity, and its percepts are reiterated each day during our daily Huddle.
     
Each team member also receives training in our Lavender Sky program that is designed to aid all of our employees, regardless of their positions, to better understand our memory care residents.  It explains the disease and outlines our holistic approach to memory care that includes finding ways to connect with and nurture the essence of a person despite the extent of their memory loss. 
 
Our MorningStar or Rio Rancho team feels privileged to serve seniors, and we all work together to provide our residents with a lifestyle of comfort, wellness and community.  Our assisted living offers various levels of support, which is determined after a thorough assessment with our Wellness Director. As dementia care experts, we feel it is our calling to care for our most tender residents as well as offer support to their families.  Please visit our website for more information.

MorningStar of Rio Rancho represents the finest in senior living with our distinct mission statement – “to honor, to value, to invest.”  With a foundation built on honoring God, valuing all seniors and selecting staff with a felt calling to serve, we create a true home for residents within a beautiful setting.  Please contact us to learn more about the best senior housing Rio Rancho NM offers.

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